Paid upgrade terms
These terms apply when you buy a paid upgrade for a day listed on AwarenessDays.net. They sit alongside our terms of use and our refunds and cancellation policy. If anything is unclear, please ask us before you pay.
Who you buy from
Paid upgrades are sold by Digital Alchemy FZ-LLC, the company that runs AwarenessDays.net (full details are in our terms of use). You can contact us at [email protected].
What you buy
A 12-month upgrade for one day listed on AwarenessDays.net, at the tier and price shown when you pay. Each tier includes what our For organisers page lists for it on the day you buy.
Who can buy
You must run the day, or be authorised by the organisation that does. We check the listing before an upgrade goes live and may decline a purchase, with a full refund, if the day is not eligible.
Price and payment
Prices are shown in your currency and include any tax we must charge. Payment is taken by card through Stripe. We never see or store your full card details.
Charity discount
Registered charities pay half price for Featured and Spotlight. We may ask for your charity number, and we can end the discount if the organisation is not a registered charity.
Start and length
Your upgrade starts once we have checked the listing, usually within two working days of payment, and runs for 12 months from that date.
Renewal
Upgrades renew each year at the price shown at the time, unless you cancel. We email you at least 14 days before each renewal with the date and price. You can cancel at any time from the link in your receipt or by emailing us. Cancelling stops future payments; your upgrade carries on to the end of the year you have paid for.
Press details, partner content and enquiries
You can add press and partner details before you upgrade. We keep them, but they only appear on your page while your upgrade includes them. We check press kits and partner logos before they go live.
Interview requests and partnership enquiries sent through your page go to the email address you give us. We pass them on as they arrive and do not promise any number of enquiries. Any arrangement you make with a journalist, partner or sponsor is between you and them.
You must have permission to show each partner’s name and logo, and to share the people, images and files you add.
Home page places and banners
These run during your day, week or month. If several paid days fall in the same week, we share the space fairly, for example by rotating, and tell you the dates in advance.
What paying never changes
Paying never changes a day’s dates or facts, whether it is verified, its interest meter score or its place in our league tables. Paid placements are always labelled “Ad”.
Your content
You are responsible for what you send us and must have the right to use it. The listing rules in our terms of use apply to paid listings too. We may refuse or remove content that breaks them.
If we do not deliver
If part of your upgrade is not provided for reasons within our control, we will put it right or refund the part not delivered.
Changes
We may improve or rename features. We will not reduce what you paid for during the year you have paid for.
Our responsibility
The limits in our terms of use apply. Our total liability for an upgrade is limited to the amount you paid for it in the previous 12 months. Nothing limits liability the law does not allow us to limit.
Law
These terms are governed by the law of England and Wales, as set out in our terms of use. If you buy as a consumer, you also keep the rights the law gives you.